• Home
  • HER Stylists
  • HER Services
  • HER Bridal Experience
  • About HER
  • HER Terms and Conditions
  • Book HER Now
  • HER Gift Certificates
  • More
    • Home
    • HER Stylists
    • HER Services
    • HER Bridal Experience
    • About HER
    • HER Terms and Conditions
    • Book HER Now
    • HER Gift Certificates
  • Home
  • HER Stylists
  • HER Services
  • HER Bridal Experience
  • About HER
  • HER Terms and Conditions
  • Book HER Now
  • HER Gift Certificates

Terms and Conditions

  • Appointment Booking & Deposits. To secure a service, a confirmation is required at the time of booking. 
  • Cancellations & Late Policy. Cancellations or changes must be made at least 48 hours before the scheduled appointment. Failure to do so, or a "no-show," will result in the forfeiture and service fee for no-shows.
  • Maintenance & Aftercare. Clients acknowledge that extensions are an investment requiring professional maintenance every 6–8 weeks. Failure to follow provided home care instructions—such as using sulfate-free products and avoiding bonds when conditioning—may void any service guarantees.
  • Returns & Refunds. Hair extension purchases are non-refundable once installed or altered. 
  • Limitation of Liability. The salon is not responsible for damage caused by incorrect at-home aftercare, allergic reactions to materials, or services performed by third-party stylists.
  • Salon Conduct. The Hair Extension Room maintains a zero-tolerance policy for non-inclusive, rude, or inappropriate behavior towards staff or other guests.
  • 2026 Service Updates. Effective January 1, 2026, a processing fee (e.g., 3%) may apply to all card transactions. Service prices are subject to change without notice to reflect industry trends and product costs.

  • HER Terms and Conditions
  • Book HER Now

HER- The Hair Extension Room

296 Bagot street, Kingston ON

Copyright © 2018 The Hair + Extension Room - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept